Course Policies

Courses are in the Pacific Time Zone. Please be aware of seasonal time changes, and when in doubt, ask either your instructor or the college administration ahead of your scheduled class.

We recommend that you login to the course at least 2 days before the first class to make sure you have access to the material and can find the video conference link. Need help? 

Please do a speed test of your internet connection BEFORE  signing up to make sure it’s fast enough for video conferencing. A reminder–other people in your home or office who are downloading files, watching videos or using the internet could affect your internet connection and class. We don’t offer refunds or credits for technology issues outside our control.

Unfortunately, that’s not possible. Please communicate with your instructor if you will miss a class so they can figure out how to help you.

It is up to the instructor when they want to connect you, either immediately or waiting until a group activity already-in-progress has finished.

If your absences and lack of knowledge of the course material affect the progress of the course, you may be dropped. Please talk to your instructor if you have any schedule conflicts. Sorry, no refunds or credits given.

If your current instructor is unavailable to facilitate class (due to sickness or a last-minute emergency), the class will either be taught by a substitute instructor or rescheduled after conferring with all participants.

No problem! Please contact the instructor a few weeks before your class starts so we can make the appropriate arrangements.